Knowledge Management

Context:

Recent changes at the French National Employment Agency (ANPE) engendered the need to train management-level staff.

Project Objectives:

The mission objective for KTM Advance was to find alternative solutions for training ANPE managers on a 3 to 4 day basis.

The Project:

Based on KTM's recommendations, the ANPE head office decided to implement a project based upon the "learning by doing" concept.

 

The firts part of the project, launched at the end of 2002, was based on knowledge management.

 

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The result was a distance guidance and training system (e-learning), as well as a system to produce instructional content (Knowledge Management).

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